Dropped my jacket off because I leave for New York on Tuesday. They told me my jacket would be ready on Monday the week prior. So I call Monday morning to confirm time and she said 5 pm. Then I call around 4 to confirm because I just had a tailer tell me she didn’t finish my pants AND I live 40 min away. And she told me to stop calling her and that if she said 5, it means 5 and then hung up on me.