We have been taking our flat coat retriever to Dapper Dog for over five years. Their service has always been great. They work with Sadie’s arthritis and use two technicians on to speed up the grooming process.
We've been bringing our labrador retriever Charlie to Dapper Dog day care since we moved to Coquitlam five years ago. Paul and Paula are amazing business owners who care about the people and the dogs. The staff is wonderful, Stephanie and Shandess (+others) have been part of our daily routine forever now. Location (near train station), quality of day care and hours of operation are amazing. Highly recommend this business to anyone with a dog in the Coquitlam and POCO area. 5 Star business!!
"Had" been a client since they first opened...that was over 10 yrs ago. Slowly over the years I noticed the customer service slipping. Sent my Mom there...she went a few times with her Westie and refused to go back, poor service. The customer service is now terrible,one of the girls at the front is so rude, that after calling the owner to complain (never returned my call) ;) I have finally let go. My advice...get back to the basics. Focus on your business like you did in the beginning!
My dog has been going to Dapper Dog Grooming in Coquitlam for 2 years now. I have always enjoyed the service and the staff. My dog is never nervous to go back there and he always comes home smelling and feeling great. They recently opened a second location which has grooming as well as a dog daycare. My dog had an interview for the doggy daycare and has passed. We will be starting his weekly daycare next week. He can't wait!