TOTAL WASTE OF TIME!
Poor customer service, lack of records, different information from different people. My humidifier that I bought and had installed last year was still under warranty. It stopped working and a part (Solenoid Valve) needed to be ordered. I was told the part was on backorder, then the part was shipped but returned to the supplier, and then that it would take a month to arrive. Then I was told my humidifier was no longer under warranty! I wasted 2 full months with these clowns.