I went to have a quick snack with my boyfriend. I love bk, but unfortunately at this location we had a terrible experience. As soon as I asked for the 2 burgers they were ready. This was because they were prepared before hand. There were about another 15 burgers ready to go in case customers came in. We went at about 10:20pm so no traffic pretty much. There is no reason to not prepare food fresh. Our burgers were completely cold. Truly a bad customer experience. I will never be returning here.