AMAZING service! they recovered my data for 80% less than what I was quoted by geeksquad... My external hard drive stopped working and I had a lot of important data on it as I am a professor at Ryerson and had all my students assignments on it so naturally I panic and called best buy (worst decision ever), they told me my drive was totally dead and it would cost $1650 - $2000 for the recovery. I did a search and found these guys for a second opinion, when i brought it in they quoted me $350 WOW.