We had our heat pump fail on New Years a couple of years ago. Called one company who came out and took out a part that was causing the heat pump to fail. So he hooked up so our electric furnace would keep us warm. It did of course, but we then used a lot more electricity- enough that the Hydro company called because our bill/usage had skyrocketed.
Unfortunately, this company didn't deal with replacing a heat pump. We found one dealer who came out and said a particular part was kaput, so we needed to replace the furnace and the heat pump. and gave us a price.
At that point, we figured if it was the whole system to replace, we should check out another quote. So one of the companies we called was Grand River. Bill came out assessed the situation. He found that that part could have been replaced for a lot less than the whole new system.
In the end, we did replace the whole system, partly because there were government incentives at the time which gave us about a $1000 in rebates. And we appreciated Bill's honesty and expertise.
Our system was over 20 years old and the heat pump compressor was not in the best of shape.
Thanks Bill for the excellent service.Lire plus
Furnace quit 2 days before Christmas, Rob and his team had a new furnace installed the day before Christmas and we had a warm house for Santa to visit. Rob and his team were very helpful and professional. Would not hesitate to recommend them to anyone.Lire plus
Cloud 9 Home Comfort has been a trusted name in the heating, ventilating and air conditioning industry for residents in the Cambridge, Kitchener, Waterloo, Guelph, Brantford and su...plus...Plus de texte
Gary is the hardest working, most honest gentleman I have ever dealt with. I can say this honestly as a former tradesman (8 years with local 675 drywall union). It is refreshing to deal with someone this knowledgeable and patient. Gary is also unbelievably skilled and efficient. I can honestly say that I will not give my business to anyone else again when it comes to my heating and air conditioning needs. Thanks again Gary!Lire plus
We are very pleased customer. Our quiet Amana air condidtioner is very efficient in cooling our home . Tom the technician is very
personable, very knowledgeable about his products. He helped us in
choosing the correct unit for our home. Installation was professionally done.
Lire plus
DM Air was recommended to us by a friend. DM Air is Professional, Efficient and provided Excellent Workmanship. I would recommend this company to our family and friends.Lire plus
The fan on our furnace died so our air conditioning stopped. We phoned A1 Air Conditioning and Heating. They came out the next day and had it fixed in a few hours. Excellent service. I’d highly recommend them to anyone. Lire plus
The guys replied quickly and came at a convenient time for me. They put up with my dogs who wouldnt leave them alone! A great job, done quickly. Super friendly and professional. I am all ready to use my natural gas bbq now. Thank you! Lire plus
As we customers know, paying the price of an Air Conditioner repair is always daunting and a challenge, especially when you have no idea what the cost is going to be before the HVAC Company arrives to your home, diagnoses the problem and outlines the cost and repair in a formal repair quote. This said, and take it from me, your experience with Preferred Air right from your initial call with Shannon (whom is most gracious and accommodating) will be an enjoyable one. Even during the onset of our first heat-wave they made to us many available times. Our technician Bob, who arrived exactly when he said he would- was a pleasure to deal with, he made certain to clearly outline our options; he was polite and nonintrusive and did a fabulous job with the repair and installation. Not only will you find Bob very thorough but what’s more, he is a very a nice person indeed! I would highly recommend Preferred Air – it is no wonder their name is Preferred Air - they are preferred and should be yours too - you will make the right and best choice going with Preferred Air.
Ava W – June, 2011 MississaugaLire plus
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