Trans Canada Medical Centre

When calling for an appointment, they will automatically put you on hold for 10 mins and more. the receptionist are so rude and unpleasant. This is not a good customer service. Time is very valuable. putting a customer on hold for so long is very unprofessional.

Not a good atmosphere!

When you call for appointment, the receptionist answering is not pleasant, she sounds like she is not in a good mood. She will make u wait for too long. And when u go there, they don't greet you, they are busy looking at their computers, and if you ask question, they will answer u in a rude manner. These are the kind of medical receptionists they hire?I had to find a new doctor because of these receptionists(mostly asians)who don't know how to treat patients professionally!!!

Dr Van Vuuren, Al...

Dr Van Vuuren, Alice and staff are great! Dr Vuuren and his staff are super helpful and always make sure you have a comfortable experience. Honestly it's the best clinic to bring your family too.

Doctors are quite...

Doctors are quite plesant and know what they are doing the medical assistants aND receptionists are ridiculously rude and probably have no idea what professionalism is. I have been put on hold never to hear back on there end, I have been hung up on countless times and going in to check in for an appointment can be a downright nightmare!

One of the rece...

One of the receptionist called me and her name was Jassi. She was very rude. She called to let me know that my blood report was here. I know the results were there on jan 7th and today is Jan 14th so I asked her politely that how come I'm getting a call now then she replied very rudly that she has 100 other patients to call and I'm not the only one on her list and then hung up on me. I have never seen a medical receptionist talking to someone that rude. She needs more training for sure. This looks bad on your clinic because a receptionist is the one who represents your company. This is why I have swithed to another mecical clinic. They dont take their patients seriously. Very poor service.