My kids have been going to this shop for years, Graham ( the owner ) knows them by name, amazing service, and if your lucky he might do a magic trick for you. He will answer almost any question, will give you great advice, does free water testing (which is GREAT) and all his merchandise is really cheap. Its the only pet store ive been to which has live food, for anything and live plants for your aquarium or terraium. Fanatastic pet shop, I highy sugest it.