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Following a windstorm we had to make use of their warranty service when some flashing blew off. They were excellent, fixing it within hours, without any hassle!
Sentry Exteriors did a great job! Curtis came out to our house several times as we kept changing our mind on colours, and the type of siding. His professionalism and experience helped us make the right decision. Installers were amazing and very particular. Highly recommend Sentry Exteriors!
They cleaned our eavestrough twice, professionally and at a reasonable price. The following two times we attempted to schedule a cleaning, we were told they'd get back to us; they didn't. Eventually we were told we could wait (indefinitely) or look elsewhere. When you can quickly email a "thanks but no thanks" for your business, there's no excuse for this kind of avoidance. If this company is not longer interested in cleanings, they should remove it from their advertising.
Réponse d'entreprise 7 mai 2015
Patrick, I am sorry we were not able to get out to clean your eavestroughs. Unfortunately, due to demand, we are not able to do residential eavestrough cleaning outside of Barrie anymore. It is no longer listed on our services on the yp page. Because you were a repeat customer I was going to try and complete the job for you if we had another job in Angus. At the price we charged you we wouldn't be able to make any money sending a crew to your place alone. I am sorry for this inconvenience. I will be sure to be more clear to customers requiring this service that are out of our area moving forward.
Great experience dealing with Sentry. Excellent quality work, fair price, highly recommended!
Réponse d'entreprise 12 mars 2015
Thanks a lot for your positive review. It was a pleasure working for you.
Very unprofessional company with poor communication.
Réponse d'entreprise 12 mars 2015
I am sorry you feel this way about Sentry Exteriors. We do our best to communicate as effectively as we can with each customer, or potential customer. It sounds as if you were not a customer of Sentry Exteriors. We would like to change that, and let you experience what over 1000 customers in Simcoe and Muskoka have experienced. Please contact us again and I, the owner, will personally make certain you are 100% satisfied with your experience.
Excellent service. Eavestroughs look and work great.
Dealing with Sentry Exteriors was a great experience. We moved in to our house in November and right away noticed we were having eavestrough issues. Our neighbour told us there was normally a lot of ice build up on our house in previous years. The guys at Sentry came out to our house, gave us a detailed quote, and then replaced our eavestrough in a timely manner. No leaks and no ice problems this year, and there has been a tonne of snow! We strongly recommend you call Sentry Exteriors if you need your eavestroughs fixed or replaced.
Called this company three times in order to have someone come to my house for a quote. Every time I was given a date when they would call and come out and no one ever shows up. I would stay away from this company.
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