The Boathouse Seafood Restaurant Patio & Lounge

Awesome food loved it-great service

The poor reviews for this place doesn't surprise me at all. The manager Has worked at a few different establishments in this city and I've had issues with her attitude before. She's sarcastic and ignorrant , and should consider another line of work , the hospitality isn't for her.

great

Best fish and chips in the area

Not a happy camper

The worse service ever. We arrived and we waited for about 10-15 mins for a table and there was empty tables. Once we finally got a seat we waited for almost 15 mins just to get drinks and then another half hour to get our food. The manager came over and asked how our food was and I told them that is was ok and they said that was going to see why it took sooo long to get food and she never came back. Guess they really dont care about there customers. I would not go back to this restaurant.

Horrible experience

I went to the restaurant today with my husband and son, and left within 15 minutes. We were seated on the patio, and while we sat and perused the menu, I noticed that not one, but several people were smoking. My son has NEVER been exposed to second hand smoke, even though both my husband and I do. Not only were we ignored, not even offered so much as a glass of water, but when I complained about the smoking, nothing was done to rectify it. Being that this establishment is the ONLY establishment in my city with a licensed patio, I found it disappointing that I couldn't enjoy my meal without smoking someone elses cigarette. I will NEVER go back, and I'll make sure to tell everyone I know not to either.

Best Fish N Chips on the Bay of Quinte

If you are looking for a great fish N chip this is the place for you. Light crispy and huge portions.. Im not one to have left overs but this time I did the fires are average at best, but due to the fish quality I can put up with it

Greasy Pollock

Very nice restaurant inside. Waitresses friendly and we were seated immediately but it was not very busy due to the time of day. Our order was taken immediately and I ordered the Fish and Chips and my wife ordered the Halibut and chips. Her Halibut was delicious but could have been a bigger portion. I got my fish and chips to discover it was Pollock. The very thick batter was greasy and the Pollock was mushy which is typical of Pollock when cooked. I removed the greasy batter from the fish only to discover a minnow size piece of fish. It was all you could eat fish, however, my stomach was recoiling from the grease which affected me all night. I should have gone for the Halibut. All in all it is a nice place with friendly staff and a great atmosphere on the water. Stay away from the All you can eat Pollock.

Surprised by the bad reviews

I have been coming here for 10 +yrs and since moving to Ottawa a friend and I decided to go last Sat. for dinner while I was visiting. Despite being packed and we had no reservation the waitress found us a table. Yes, its noisy in there on weekends. The patio is beautiful during nice weather-it wasn't. I had a huge piece of boathouse fish, baked potato and steamed veg while my friend had a smaller piece of halibut, fries and coleslaw. For $4 more hers was almost half the size of mine so she decided next time she'd have the usual fish they serve- I gave her some of mine to try-always hot, crispy and not greasy. You get to pick 2 side dishes from a list. I have never had rude service here., in fact the couple next to us got a free dessert because something wasn't quite right with their meal(didn' t know what )I have only had seafood dishes so I can't comment on the others. Our Belleville "go to "place for fish and chips. PS the decorative fish tanks do need cleaning-try not to sit right in front of them.