Anta Plumbing

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Par ronben

4 juillet 2014

Anta Plumbing wil...

Anta Plumbing will definitely get my business again in future, if needed. I recommend them to all my neighbors and colleagues who need quality workmanship and professional plumbing services. They did an Amazing job with my drain 10/10.

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Réponse d'entreprise 14 juillet 2014

Thank you for the time and your recommendations, this is the best award we can have - to be seriously good, professional and customer service oriented. Sometimes days are turn upside down and we need to meet different conditions underground the only to be on top of situation is to concentrate at the problem and find the way to fix everything we see wrong, sometimes we see unrelated problems and we do fix them as well just because it has to be done to prevent damages to the property, we believe this is the only the way to provide service to consumers is right. Anta Plumbers are tough guys with a lot of experience and a lot of kindness in their hearts, we have right plumbers for right people! With best regards, Anta Team

Par JoshP370

24 mai 2014

Very nice

Had a great time indeed

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Réponse d'entreprise 20 juin 2014

Thank you Josh, it is unique respond to us, we though customer have very tough days when we work with jack hammers and jumping jacks to get to the pipes underground. Very happy to see appreciation from you as a customer, and thank you for your time to share your opinion with another consumers. We love what we do, and we hope we make customers happy on the end of the day! Anta Plumbing with care!

Par yury59

1 février 2014

great team work

I met a professional respond from the first time on my call to Anta. And later, the same day, when a plumber came to my house to fix drain problem in master bathroom, he was fully equipped to make the job in a proper way and fast. I would like to add that a price was reasonable and room was cleaned up. I'll recommend Anta service to my friends!

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Réponse d'entreprise 24 avril 2014

Thank you to share your experience with Anta Plumber. We always ask a lot of questions over the phone to understand better customer's needs, concerns. Sometimes we even are able to help right at the same minute to client like to find main shut off valve in the house, or plunge a toilet. Our operators keep updates on plumbing code and parameters to combined heating system. We really trust in professionalism. The only what we are missing is feedback, most of our clients send us "thank you e-mails" and even post cards, yee-yee, post cards by Canada Post with THANK you to our technicians for their hard work and qualifications.Thanks to every customer who found the second to write such a great couple words, it keeps us moving forward with better attitude and morning energy even when it's rainy day... With best regards, Anta team of great plumbers!

Par johntoronto1971

15 novembre 2013

Plumbing Job

Anta plumbing is a great team to deal with. Last week we had a really bad situation in our basement. Something smelled bad, so we decided to call 311 to get assistance. They recommended to call a plumber. We had a couple of companies to choose from. We decided to call Anta Plumbing and their dispatch was very knowledgable so we chose to ask them to come and check the source of the smell. The plumber arrived the same day, in just an hour, checked the sewer pipes and found out that the floor drain was not working anymore. The floor drain had no water in it so the smell was coming from the main sewer pipe. The plumber told us our options, we choose to have another opinion, the second company sent a salesman instead of plumber and we were not able to get a proper estimate. Our sewer pipe was replaced the very next day by Andrew and Igor. They left the basement spotless. My wife really appreciated that more than the job-:) Thank you guys. -John

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Réponse d'entreprise 2 décembre 2013

Hi John, Thank you for your time and such a nice feedback on us. These days it is very pleasant to find customers who help build reputation by making their opinion available for other consumers. Most of the customers are happy with services and keep our business cards and recommend by word of mouth to each other. We believe quality makes a big difference. We work with most difficult part of the plumbing, underground installation and repair, very muddy, full of surprises days and nights. Very much appreciate every minute customers spending on writing reviews to make our days brighter and sweeter! Thank you and wish you and your family all the best in upcoming 2014, Anta Team

Réponse d'entreprise 19 novembre 2013

Thank you John for taking your time and sharing your experience with Anta Plumbers. First thing to check when you have sewer smell is to see if any of your p-traps (under the kitchen countertops as an example) for leakage. P-trap keep water in it, which prevent sewer gas from getting to the house. Very important to check this periodicly as preventive maintenance to get sewer bacterias to the house. Those bacterias is hard to kill, you will need to get professional assistance as an example restoration companies who will kill bacterias with DRY ice for example. Check your floor drain time to time, it MUST be water in it. Simple and free for home owners: - sewer smell - check p-traps Anta Plumbers are happy to assist you 24/7.

Par Mikeymike2121

13 novembre 2013

Free Quote Gone Wrong

In early November I had an issue regarding the heat in my house. After having another company come and say they couldnt do anything i contacted Anta Plumbing due to their website advertises free quotes and estimates. Anta's technician arrived the next day and looked at the issue. Approximately 10 minutes later, he did not touch anything or even turn a knob the technician said the only thing he could do is remove the mixing valve but did not recommend it. He then proceeded to charge $180 plus tax. Even though they have 'free' estimates/quotes he had to charge because it was 'research'. I placed repeated calls to the office to get a better explanation about what 'research' he did but simply received that he must have done something. The receptionist stated they will contact the technician to get a better explanation. Approximately a week later they return my call and state that the charge is valid as the technician is advising them he did 'research' but they could not explain what. Definitely will be using this at my job. "Sorry boss, I know it looks like i am sitting here doing nothing, but in fact, i am doing research". Will definitely not be using this company or recommending them again. I still have not received an answer as to what the difference between 'research' and estimate is.

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Réponse d'entreprise 18 novembre 2013

Thank you for your opinion, We really appreciate any opinion – bad and good, to keep good workmanship and keep customer satisfied. I hope that you will have option to meet more plumbers and invite professionals to your house for investigation and advices. We are all getting experience, you as a customer, and we as a service technicians. We will keep working with our plumbers to make your experience better, explain better details on a service procedure. Thank you for this review and we will keep working on our quality of service to make every customer happy and satisfied. With best regards, Anta Team

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Évaluations et commentaires - Anta Plumbing

Anta Plumbing wil...

Very nice

great team work

Plumbing Job

Free Quote Gone Wrong

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